Refund policy

Return and Refund Policy

Non-Custom Print-to-Order and Standard Artwork: Under EU law, you have the right to return non-custom print-to-order items or standard artwork within 14 days of receipt for a full refund, without giving a reason. Please contact us to initiate a return. You are responsible for return shipping costs unless the item is faulty or not as described.

Custom or Personalized Print-to-Order Artwork: Custom-made or personalized print-to-order items (e.g., prints with specific sizes, finishes, or framing) are exempt from the 14-day withdrawal right under the EU Consumer Rights Directive. Returns are not accepted unless the item is faulty or not as described.

Faulty Artwork: All artwork, including print-to-order items, is covered by a 2-year legal guarantee. If your item is defective or not as advertised, contact us within 2 years of receipt for a repair, replacement, or refund.

Withdrawal Form: A model withdrawal form is available upon request or at JosephHubbardPhotography.com

Please review our full Return and Refund Policy at JosephHubbardPhotography.com for details on returns, refunds, and your rights under EU consumer law.


Joseph Hubbard Photography Registered Number: DE453944229 Address: Im Hopfengarten 14, 63628 Bad Soden Salmünster, Germany Email: customersupport@hubbard.art